PRIVACY POLICY

Last updated December 19, 2024

This Privacy Notice for GlobusLearn Services India Private Limited ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you:

  • Visit our website at http://www.globalrhub.org, or any website of ours that links to this Privacy Notice
  • Use Global R-Hub. Global R-Hub is a service designed to help ambitious students and parents achieve the dream of studying at leading international universities. At Global R-Hub, we provide a guided pathway to connect students with an expert Ph.D. scholar from the student's desired field of exploration who acts as your project mentor. We offer four specialized programs tailored to students at different stages: Young Research Scholar Program (Grades 6-8), High School Research Program (Grades 9-12), Undergraduate Research Program, Graduate Research Program.
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at tech@globuslearn.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by reading the full sections below.

  • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services. Learn more about personal information you disclose to us.
  • Do we process any sensitive personal information? Some information may be considered 'special' or 'sensitive' in certain jurisdictions. We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.
  • Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources.
  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
  • How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information, but no system is 100% secure.
  • What are your rights? Depending on where you are located, you may have certain rights regarding your personal information. See the full notice for details and how to exercise them.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
  6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
  7. HOW LONG DO WE KEEP YOUR INFORMATION?
  8. HOW DO WE KEEP YOUR INFORMATION SAFE?
  9. WHAT ARE YOUR PRIVACY RIGHTS?
  10. CONTROLS FOR DO-NOT-TRACK FEATURES
  11. DO WE MAKE UPDATES TO THIS NOTICE?
  12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services. The personal information we collect may include the following: names, phone numbers, email addresses, usernames, passwords, debit/credit card numbers, contact or authentication data.

Sensitive Information

When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information: student data.

Social Media Login Data

We may provide you with the option to register with us using your existing social media account details. If you choose to register in this way, we will collect certain profile information about you from the social media provider.

Information automatically collected

In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including: to facilitate account creation and authentication, to deliver services, to respond to inquiries, to send administrative information, to fulfil orders, to enable user-to-user communications, to request feedback, to send marketing communications (where permitted), to deliver targeted advertising, to post testimonials, to protect our Services, to administer competitions, to evaluate and improve our Services, and to comply with legal obligations.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations and with categories of third parties such as vendors, consultants, analytics providers, hosting providers, payment processors, marketing tools, and social networks. We may also share information in connection with business transfers, Google Maps APIs, and with affiliates, as described in the full notice.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information. Google Analytics may be used; to opt-out visit https://tools.google.com/dlpage/gaoptout.

5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: We offer features or tools powered by AI and may use third-party AI providers such as OpenAI and Google Cloud AI. Your inputs and outputs may be shared with AI service providers per the notice.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you register or log in via a social media account, we may receive profile information from the provider and use it in accordance with this notice.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information as long as necessary for the purposes outlined, typically not longer than twelve (12) months past the start of an account's idle period unless required or permitted by law.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We have reasonable technical and organisational measures, but cannot guarantee absolute security of transmissions or storage.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account and have rights to access, correct, or delete your data depending on local law. To exercise rights, contact us at tech@globuslearn.com.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to Do-Not-Track browser signals as there is no uniform standard adopted.

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary. Material changes will be indicated by an updated date and may be communicated to you.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions, email tech@globuslearn.com or write to:

GlobusLearn Services India Private Limited
SCF 27, 1st Floor
Phase IX, Sector 62
SAS Nagar (Mohali), Punjab 160062
India

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on applicable laws, you may request access, correction, or deletion of your personal information. To request review, update, or deletion, submit a data subject access request or contact us using the details above.